Refund Policy
Your satisfaction is our priority. We want to ensure transparency in our refund process while maintaining high service standards.
Refund Policy
- • 100% refund for cancellations 24 hours before service
- • 50% refund for cancellations within 12-24 hours
- • No refund for cancellations under 12 hours
- • Full refund if service cannot be provided by us
Service Satisfaction
- • We guarantee satisfaction with our services
- • Issues must be reported within 48 hours
- • We offer service correction at no cost
- • Alternative service or refund may be provided
Refund Process
- • Submit refund request through our app/website
- • Include order details and reason for refund
- • Refunds processed within 5-7 business days
- • Original payment method will be refunded
Non-Refundable Items
- • Products used during services
- • Completed beauty services
- • Special event or bridal bookings under 72 hours
- • Gift cards and promotional offers
Special Circumstances
- • Medical emergencies with documentation
- • Natural disasters or unforeseen events
- • Service provider no-shows
- • Technical issues from our end
Request a Refund
To request a refund or discuss any service concerns, please contact our customer support:
Last updated: May 16, 2025